Quality Healthcare

Close To Home

Best Performer

High-Quality Patient Experience

Family Health Centers

Primary Care for Everyone

Monitor Technician/MOA

Website Community Memorial

Quality Healthcare Close To Home

Monitor Technician/MOA

Provides direct support to the Hamilton Heart Center in both clinical and administrative areas, including assisting physicians with patient care, monitoring cardiac devices and handling clerical, environmental, and organizational tasks.


Enroll patients, apply monitors, remove monitors and process data to provider for interpretation.

Communicate with third part monitor and implant device companies, and coordinate with implant device field technicians, engineers and representatives.

Manage cardiac monitoring web portals (Carelink, Lattitude, Merlin, etc)

Assist in implant device interrogations and report retrieval

Assist in billing documentation for clinic monitoring services

Medical Office Assistant (MOA)

Fulfills patient care responsibilities as assigned including checking schedules and organizing patient flow; accompanying patients to exam rooms; assisting patients as needed with walking transfers, collecting specimens, preparing for exams, etc.; collecting patient history; performing screenings per provider guidelines; charting; relaying instructions to patients/families; answering calls, and providing pertinent information.

Clerical responsibilities:
Sending/receiving patient medical records
Obtaining lab/X-ray reports
Completing forms/requisitions
Verifying insurance coverage and patient demographics
Managing and updating charts

Environmental responsibilities:
Setting up instruments and equipment according to department protocols
Cleaning exam/procedure rooms
Maintain infection control
Ordering, sorting, storing supplies; and restocking exam/procedure rooms

Clinical medical assisting responsibilities:
Checking vital signs
Physical examination preparations
Prescription verifications with physician’s orders
Biohazard waste disposal and monitoring
Laboratory procedures including completing lab draws


  • Minimum High School diploma or GED
  • NYS EMT-P or CRAT certification or equivalent
  • 1 year of experience working as a monitor technician preferred
  • Excellent interpersonal, and customer service skills
  • Experience in an outpatient or office setting is a plus