Same Day Walk-In Appointments Available

Shoulder Pain Is Slowing You Down. Let’s Find Out Why.

Shoulder pain can make everyday activities, from reaching into a cabinet to enjoying your favorite hobbies, more difficult. Whether your pain developed over time or started with an injury, Community Memorial's orthopedic specialists offer personalized treatment options ranging from conservative therapies to advanced arthroscopic surgery to help you move comfortably again.

What Kind of Shoulder Pain Are You Experiencing?

Everyday Shoulder Pain & Arthritis

Everyday Shoulder Pain & Arthritis

  • Aching or stiff shoulder
  • Pain with overhead reaching
  • Reduced range of motion
  • Pain after activity or rest
  • Gradual onset over time

Shoulder arthritis and everyday stiffness often develop gradually due to wear and tear on the joint. Early evaluation can help relieve pain, improve mobility, and prevent symptoms from worsening.

Rotator Cuff & Labrum Injuries

Rotator Cuff & Labrum Injuries

  • Weakness lifting or rotating the arm
  • Catching or locking sensation
  • Deep, dull ache in the shoulder
  • Pain that worsens with overhead activity
  • Feelings of instability

Rotator cuff tears and labral injuries are often caused by repetitive overhead movement, a fall, or a shoulder dislocation. An accurate diagnosis is the first step toward relieving pain and restoring function.

Sudden Injury or Severe Pain

Sudden Injury or Severe Pain

  • Pain after a fall or accident
  • Visible deformity or dislocation
  • Severe or sudden shoulder pain
  • Inability to move or lift the arm
  • Significant swelling or bruising

Sudden or severe shoulder pain may indicate a dislocation, fracture, or significant tear requiring prompt evaluation. Our orthopedic specialists can quickly assess your symptoms and recommend the appropriate treatment.

The Community Memorial Difference

CLINICAL EXPERTISE

  • Board-certified orthopedic surgeons
  • Robotic-assisted joint replacement
  • Sports medicine, spine, trauma, and joint replacement
  • Integrated physical therapy and rehabilitation
  • Swing Bed postoperative recovery

PROVEN RESULTS

  • 28% lower complication rate than the national average (CMS)
  • 139% growth in patient visits since 2024
  • Personalized treatment plans for every patient
Active couple playing golf.

Get Immediate Access to World-Class Care

Walk-In Orthopedic Clinics

Same Day Appointments Available

Community Memorial Center for Specialty Services

Hamilton

Monday through Friday
8am – 11:45am,
12:30pm – 3pm
160 Broad St.
Hamilton, NY

Facility New Hartford

New Hartford

Wednesdays
8am – 3pm
83 Genesee St.
New Hartford, NY

Facility Cazenovia

Cazenovia

2nd & 4th Tuesday Each Month
8am – 3pm
3045 John Trush Jr. Blvd, Suite 1
Cazenovia, NY

After Hours Clinic

Walk-Ins Only

Community Memorial Center for Specialty Services

After Hours

Thursdays
5pm – 8pm
160 Broad St.
Hamilton, NY

Emergency Department

Because the Faster, the Better

The Emergency Department in Hamilton provides an exceptionally efficient option if you urgently require help with any severe orthopedic concerns, such as joint fractures, a sports injury, or severe joint pain. We have the shortest wait times in the area, we can get pain under control and then quickly get you in to one of our world-class specialists at Community Memorial Center for Orthopedics. The sooner you can get pain under control, and in front of a specialist, the better.

Emergency Department in Hamilton

Emergency Department in Hamilton
24 Hours a Day, 365 Days a Year
150 Broad Street, Hamilton, NY

Not Sure Where to Go?

If you have severe pain, major swelling, a visible deformity, or cannot bear weight, seek immediate care. If your shoulder pain is ongoing, recurring, or affecting daily movement, schedule an orthopedic appointment.

Meet the Surgeons

Shoulder pain can affect everything from your workday to your favorite hobbies. Community Memorial's orthopedic specialists combine advanced training with a personalized approach to care, taking the time to understand your symptoms, explain your treatment options, and help you find the best path forward.

Dr. Richelle Takemoto

Dr. Richelle Takemoto

Director of Robotic Technology

Advanced expertise in:

  • Robotic knee replacement
  • Joint reconstruction
  • Fracture trauma care
  • Post-traumatic reconstruction

First female surgeon to perform VELYS robotic-assisted knee replacement and among the highest-volume VELYS robotic surgeons nationally.

Dr. Kamal Banga

Dr. Kamal Banga

Orthopedic Surgeon

Advanced expertise in:

  • Joint replacement
  • Sports medicine
  • ACL and meniscus repair
  • Shoulder and upper extremity care

Board-certified orthopedic surgeon with advanced fellowship training in upper extremity and orthopedic sports medicine.

Dr. Thomas Toole

Dr. Thomas Toole

Sports Medicine & Orthopedic Surgery

Advanced expertise in:

  • ACL reconstruction
  • Meniscus repair
  • Sports-related knee injuries
  • Active adult orthopedic care

Fellowship-trained sports medicine surgeon with experience working alongside the Buffalo Bills and Buffalo Sabres medical teams.

Now Sure What’s Causing Your Shoulder Pain? Start with an Orthopedic Evaluation.

  • Older man preparing to putt a golf ball on a green.

    "I’m so grateful to CMH. I’m on the course almost every day, and this is what I love to do."

    FRED DUNLAP, PATIENT

  • Gray-haired woman with a braid speaking during an indoor interview.
    "I will always travel
    as far as
    I have to for the care that I want."CINDY, PATIENT
  • Older man with white hair and glasses wearing a light blue shirt during an indoor interview.

    "My quality of life is back, and it’s just a relief"

    DENNIS, PATIENT

Quality of Care

Community Memorial is proud to receive a 4-Star Patient Satisfaction Rating from the Centers for Medicare & Medicaid Services (CMS), a recognition of exceptional care and patient experience. This reflects our commitment to providing quality, compassionate, and excellent healthcare every day. Thank you to our patients and staff for making this possible!

GET BETTER

Orthopedic Care

World Class Care

Community Memorial’s orthopedic program combines experienced specialists, advanced technology, convenient access to care, and a commitment to exceptional patient outcomes. Recognized for quality care and patient experience, our team provides expert orthopedics close to home, with walk-in clinics, emergency orthopedic services, and advanced treatment options designed to help patients get better and get back to living.

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World Class Care
Shoulder pain diagnosis.

Shoulder Pain: Wear and Tear vs. Injury

Not all shoulder pain has the same cause, and finding the root of your symptoms is the first step toward effective treatment. Gradual wear and tear, such as shoulder arthritis, develops as joint cartilage breaks down over time due to age or repetitive movement. This typically causes general stiffness and persistent pain, which is often managed with physical therapy, medications, or eventually joint replacement.

In contrast, injuries like rotator cuff and labral tears often happen suddenly from a fall, dislocation, or heavy overhead activity. These conditions frequently cause weakness, joint instability, or a catching sensation. While minor or partial tears may respond well to conservative care like rest, physical therapy, and injections, severe or complete tears usually require surgical repair to fully restore your shoulder's strength and function.

Minimally Invasive Arthroscopic Shoulder Surgery

Arthroscopic surgery allows Community Memorial's orthopedic surgeons to repair shoulder conditions through small incisions using a miniature camera and instruments. Because arthroscopic surgery uses smaller incisions than traditional surgery, many patients experience less post-operative pain, a lower risk of complications, and a faster recovery.

Consult for invasive arthroscopic shoulder surgery.
Fred golfing after recovery.

Sports Medicine at Community Memorial

Our sports medicine team understands what it means to want to stay active and compete. Whether you're a weekend pickleball player, golfer, or high school athlete, we work to get you back in the game safely and efficiently, with treatment plans that respect your goals and your timeline.

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Learn More About the VELYS™ Robotic-Assisted Solution

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Community Memorial Now Offers iovera° Solution for Pain Relief

FAQs

Understanding Your Symptoms

Why does my shoulder hurt more at night?

Nighttime shoulder pain is a common complaint, particularly with rotator cuff injuries, shoulder arthritis, and bursitis. When you lie down, changes in shoulder position and blood flow can increase pressure on inflamed tissues, making pain more noticeable during sleep.

What are the signs of a rotator cuff tear?

Common signs include a dull ache deep in the shoulder, weakness when lifting or rotating the arm, difficulty reaching behind your back, and pain that worsens with overhead activity. A full tear may cause a more significant loss of strength and range of motion.

What is a torn labrum?

The labrum is a ring of cartilage surrounding the shoulder socket that helps stabilize the joint. Labral tears can occur after a shoulder dislocation, repetitive overhead movement, or a fall. Symptoms may include a catching or locking sensation, deep shoulder pain, and feelings of instability.

Can shoulder pain be caused by arthritis?

Yes. Shoulder arthritis, most commonly osteoarthritis, involves the gradual breakdown of cartilage in the joint. It typically causes progressive pain, stiffness, and reduced range of motion, particularly with overhead movements.

When should I see an orthopedic specialist for shoulder pain?

If your shoulder pain persists for more than a few weeks, limits your ability to lift or rotate your arm, causes instability, or disrupts your sleep, an evaluation is recommended. Early evaluation can help identify the cause of your pain and guide the most appropriate treatment.

Treatment & Diagnosis

Can shoulder pain be treated without surgery?

Yes. Many shoulder conditions, including partial rotator cuff tears and early-stage arthritis, respond well to conservative treatment. Depending on your diagnosis, treatment may include physical therapy, anti-inflammatory medications, activity modification, or targeted injections. Your provider will recommend a treatment plan based on the cause of your symptoms.

What treatments do you offer for shoulder pain?

Community Memorial offers a full range of treatment options, including physical therapy, medications, image-guided injections, and arthroscopic shoulder surgery. Your care plan will be tailored to your diagnosis and goals.

When is shoulder surgery recommended?

Surgery may be recommended when conservative treatments no longer provide relief, or when a rotator cuff tear, labral tear, or advanced arthritis is significantly affecting your strength, stability, or quality of life. Your surgeon will discuss your treatment options and help you determine the best approach for your condition.

What is arthroscopic shoulder surgery?

Arthroscopic surgery is a minimally invasive procedure that allows surgeons to repair shoulder conditions through small incisions using a miniature camera and instruments. Compared to traditional open surgery, many patients experience less post-operative pain, a lower risk of complications, and a faster recovery.

How long does it take to recover from shoulder surgery?

Recovery timelines vary depending on your specific diagnosis and procedure. Many patients begin conservative treatment and feel improvement within a few weeks. Surgical recovery typically involves a period of immobilization followed by progressive physical therapy, with full recovery taking several months.

Appointments & Getting Care

Do I need a referral to see an orthopedic specialist?

Referral requirements vary depending on your insurance plan. Our team can help you understand your coverage and determine whether a referral is needed before scheduling an appointment.

How does a walk-in orthopedic clinic work?

A walk-in orthopedic clinic provides convenient access to specialized care for musculoskeletal injuries and joint pain without requiring a scheduled appointment. Patients can receive an evaluation, imaging if needed, and recommendations for treatment or follow-up care from an orthopedic provider.

What should I bring to my first appointment?

Please bring a photo ID, insurance card, a list of current medications, and any relevant medical records or imaging studies related to your shoulder pain or injury. Wearing comfortable, loose-fitting clothing that allows easy access to the shoulder may also be helpful during your evaluation.

What injuries require immediate orthopedic evaluation?

Dislocations, suspected rotator cuff or labral tears, severe swelling, sudden instability, and injuries that prevent you from moving or lifting your arm should be evaluated as soon as possible. Early diagnosis and treatment can help reduce complications and support recovery.

When should I go to the emergency room for shoulder pain?

Most shoulder pain can be evaluated by an orthopedic specialist, but some symptoms require immediate medical attention. Go to the emergency room if you experience a visible deformity, an inability to move your arm, severe pain following a major injury, or shoulder pain accompanied by numbness or loss of circulation in the arm or hand. If you're unsure whether your symptoms require emergency care, seek medical attention promptly.

Take the First Step Toward Pain-Free Movement

Don't let shoulder pain keep you from doing the things you enjoy. Schedule an appointment with Community Memorial's orthopedic specialists to receive an accurate diagnosis and explore treatment options tailored to your needs. New patients are welcome.

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Find an Orthopedic Clinic Near You

Hamilton Orthopedic Clinic

Monday through Friday
8am – 3pm
160 Broad St., Hamilton, NY

New Hartford Orthopedic Clinic

Wednesdays
8am – 3pm
83 Genesee St., New Hartford, NY

Cazenovia Orthopedic Clinic

Tuesday through Wednesday
8am – 3pm
3045 John Trush Jr. Boulevard, Suite 1 Cazenovia, NY

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