CMH encourages the reporting of concerns and/or suspicious activity. You may do so at our corporate compliance form.
Community Memorial is committed to providing the best care for patients, and that includes a Corporate Compliance Program. The hospital team works to ensure it complies with the various federal, state and local rules and regulations governing healthcare organizations. Though the program is designed to prevent and detect fraud and abuse based on these regulations, it also has a primary responsibility to ensure that we foster an environment where patient safety and confidentiality are top priorities.
For more information about Community Memorial’s Corporate Compliance Policy, review the Handbook or contact our Corporate Compliance Coordinator, Cindy Pelky, (315) 824-7064. You may also call our confidential — and anonymous — Corporate Compliance Hotline at (315) 824-7016.
The most important thing you can do to ensure good care and prevent medical errors is to be an active partner in your own healthcare. You have a right to ask questions of anyone involved in your care — and we encourage you to do so. Make a list of your symptoms and any questions you have to ask the doctor or nurse. Take notes (or have a family or friend do so) when medical personnel talk to you to help you remember. And you should feel very free to speak up if you have any questions or concerns.
Hospital patients in New York State have certain rights and responsibilities. Upon admission, you will receive a booklet outlining all such information. As a patient in a hospital in New York State, you have the right, consistent with law, to: