Patient & Visitor Info

Community Memorial Visiting Hours Are 7AM - 9PM

The Main Entrance is temporarily relocated to the NORTH entrance of the hospital until construction is completed.

  • All patients receiving outpatient services (radiology and laboratory) and visitors will enter through our NORTH ENTRANCE.
  • Surgical patients will enter through Door 13 at the REAR of the SOUTH end of the building through the covered ramp.
  • Our Emergency Department will remain open to all emergent patients and ambulances.
  • Starting Monday, May 19th, all rehab patients will enter through the temporary main entrance.
  • Starting Friday, June 27th, all MRI patients will enter through the temporary main entrance.

Please follow the posted signs posted on the campus.  See temporary entrance map and additional details.

Please note we have updated our Visitor Policy and process to enhance the safety and security of Community Memorial and comply with The Joint Commission regulations.

All visitors are required to show a government issued photo identification at the Main Entrance and Emergency Department entrance. Visitors are also required to check-out upon leaving the hospital.

Effective Wednesday, September 17, our security team will be implementing metal detectors and bag searches for all patients and visitors that enter the facility. This additional security will occur from 9 PM to 5 AM and be located at the Emergency Department Ambulatory entrance, which is the only public entrance to the building during this timeframe. The detector is similar to those used in airports and other public buildings to offer a proactive measure that improves the safety of our healthcare environment.

What to Expect:

  • Patients and visitors will be asked to walk through a metal detector upon entering the building.
  • Security staff will be on hand to assist and answer any questions.
  • This screening process will be quick, respectful, and designed to minimize disruption to entry.
  • Patients and visitors with medical devices (e.g., pacemakers) or other concerns will be accommodated appropriately.
  • Bags will be searched and Security will be discouraging people from bringing bags into the Hospital. (Bags are best left in vehicle.)

If you have questions or concerns, please call Chad Chapman, Director of Security, at 315.824.6085.

New to us?

A hospital stay can be stressful when you are ill and in unfamiliar surroundings. A visit from family and friends can help brighten your day and contribute to a speedy recovery. Because rest is also an important component of the recovery process, visiting hours vary throughout the hospital.

Helpful Links

Medical-Surgical

Open visitation between 7am and 9pm. No one under 12 years of age, visitors under age 17 must be accompanied by an adult. Patients may have only two visitors at a time.

Special Care Unit

Open visitation between 7am and 9pm. No one under 12 years of age, visitors under age 17 must be accompanied by an adult. Patients may have only two visitors at a time.

Operating Room/Recovery Room

No visitors allowed in the Operating Room.  Patients may have two visitors at a time in Recovery only.

Emergency Room

Open visitation between 7am and 9pm. No one under 12 years of age, visitors under age 17 must be accompanied by an adult. Patients may have only two visitors at a time.

All visitors are required to show state or federal issued identification at check-in

Masks

Community Memorial Hospital no longer requires masks in a patient care setting unless:

  • Individual has a high risk COVID exposure in the last 10 days
  • Employees or visitors were in a unit with a recent COVID outbreak
  • When a patient is on isolation requiring face covering
  • If a patient asks you to wear a mask for their protection.

Cafeteria

For the convenience of staff and visitors, the Cafeteria is open from 11:30am – 1:30pm and 4:30pm – 6:00pm every day.

Complete meals are available for as little as $4.00, and individual items (sandwiches, fruit, etc.) can also be purchased from vending machines.

Smoking

Community Memorial is a Smoke Free Facility.

Accessibility

Community Memorial Hospital and all of its programs and activities are accessible to and usable by disabled persons, including persons who are deaf, hard of hearing, or blind, or who have other sensory impairments.