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Emergency Services

Emergency Services

Emergency Department Temporarily Relocated

The Emergency Department has been temporarily relocated while we renovate and expand!

Map showing temporary ED location

Nursing rushing patient down hall

Excellence Delivered 24/7

Community Memorial emergency care providers are available 24 hours a day, 365 days a year.

Ready with emergent, urgent and vital care, Community Memorial’s Emergency Department is a safety net for the Madison County region, and is capable of attending to the vast majority of critical needs on-site.

When a patient comes in and a higher level of care is required, staff are trained to recognize the urgency, know the best alternative, and are quick to arrange for transport. This includes using the Crouse Health Network, particularly for fast and efficient access to services for urgent cardiac and stroke care. As needed, professional medical flight services also are easily available with a heliport locally.

Community Memorial’s emergency department also features a private waiting area for patients and their loved ones, as well as two rooms for critically ill patients and five treatment rooms.

Bernie Casscles, RN

Bernie Casscles, RN
Director of Emergency Services

Contact Emergency Services

Post COVID-19 Visitor PolicyEffective Friday, July 9, 2021

Visiting hours will be strictly enforced. Exceptions may be allowed on a case by case basis with leadership approval.

Visiting hours will only be as follows for Med/Surg and SCU:

  • Monday through Friday: 1pm – 7pm
  • Saturday & Sunday: 10am – 4pm
  • Each patient will only be allowed two registered visitors at one time.
  • 1 visitor only to Amb/Surg. Ambulatory visitors will be screen in Ambulatory.
  • There is no restriction on the number of visitors per day.
  • Visitors must maintain social distancing of six feet, even in patients rooms.
  • Children under the age of 12 will not be allowed to visit.
  • Visitors are not permitted to visit and patient who is in isolation, unless exceptional circumstances and prior approval have been obtained.
  • Visitors are to remain in the patient room at all times unless directed by staff to leave due to a treatment.