Open

Quality Healthcare

Close To Home

Best Performer

High-Quality Patient Experience

Family Health Centers

Primary Care for Everyone

About

About Our Hospital

About

Quality Healthcare Close To Home

Community Memorial Hospital primarily serves a population of 45,000 people in 27 communities throughout Madison County and the eastern sections of Onondaga County, as well as parts of Chenango and Oneida Counties. The hospital and health centers are directed by an 18-member Board of Directors comprised of influential business, education and civic leaders. The medical staff includes highly trained physicians, physician assistants and nurse practitioners from a variety of specialty areas who appreciate the unique nature of rural practices.

Community Memorial Hospital employs nearly 400 people, and is a major economic force in Madison County. As a 25-bed critical-access hospital and a cornerstone of primary and specialty care in the region, Community Memorial Hospital is a safety net for the people of Central New York. Community Memorial Hospital is dedicated to treating all patients regardless of ability to pay.

Courtney

Mission

Community Memorial Hospital is a cornerstone of health and wellness for Madison and surrounding counties. We provide essential preventive, primary, behavioral and acute care services based on quality, compassion and respect for the whole person.

Vision

Community Memorial Hospital will be the leading rural health system in New York State, consistently recognized for patient experience, clinical excellence, financial value and operational innovation.

Values

These principles guide the Community Memorial Hospital team in providing comprehensive, quality healthcare to the community:
• Integrity
• Quality
• Collaboration
• Patient-centered
• Compassion
• Respect

93000

Provided Outpatient Care

10000

Treated in the Emergency Room

2000

Admitted Annually

A Message From Our CEO

Jeff Coakley - CEO

On behalf of the employees, providers and board of directors, I would like to welcome you to Community Memorial Hospital.

Since 1952, Community Memorial Hospital has been the cornerstone of patient-centered healthcare for the region, and every day we strive to be your local healthcare provider of choice. We offer services such as 24/7 emergency room care, urgent, primary and specialty care, as well as inpatient care and surgical procedures for your convenience. Plus, we expanded our ability to meet patients’ healthcare needs by developing a corporate partnership with Crouse Hospital in 2013.  This partnership provides our patients streamlined access to a broader scope of services than we can provide locally.

I’m confident in the quality of care we provide at Community Memorial Hospital, our Health Centers and Crouse Hospital.   I’m especially proud of our providers and staff who work as a team to provide care for you and your loved ones.  Our employees are not just part of Community Memorial Hospital, they are your neighbors and fellow community members working together to assist you in your healthcare journey.  I welcome you to Community Memorial Hospital as a visitor, a patient, an applicant or an interested provider. I’m confident your experience with us will be a positive one.

Taking safety and quality very seriously

Community Memorial Hospital voluntarily submits to rigorous audits from The Joint Commission for the Accreditation of Healthcare Organizations. In 2003 the agency awarded Community Memorial Hospital its full accreditation. In 2006, 2009, 2012, 2015 and 2021 the hospital was again awarded the JCAHO Gold Seal. The Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting performance standards.

TESTIMONIALS

Proud To Serve Our Community

See what your community members have to say about Community Memorial Hospital.

An Update to Visiting HoursEffective Monday, September 13, 2021

Visiting hours will be as follows for Med/Surg and SCU:

  • Monday through Friday: 3pm – 7pm
  • Saturday & Sunday: 1pm – 4pm
  • Each patient will only be allowed a maximum of TWO visitors per day.
  • NO visitors in Amb/Surg.
  • Visitors must maintain social distancing of six feet, even in patients rooms.
  • Children under the age of 12 will not be allowed to visit.
  • Visitors are not permitted to visit and patient who is in isolation, unless exceptional circumstances and prior approval have been obtained.
  • Visitors are to remain in the patient room at all times unless directed by staff to leave due to a treatment.