Community Memorial Hospital (CMH) has received a renewal of its accreditation from The Joint Commission by demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects a healthcare organization’s commitment to providing safe and quality patient care.

Community Memorial underwent a rigorous, onsite review on Monday, September 9, 2024. Throughout the three-day survey, a team of Joint Commission reviewers evaluated compliance with clinical and safety standards that include emergency management, the environment of care, infection prevention and control, leadership and medication management of the health system, and primary care offices in Cazenovia and Munnsville.

The Joint Commission’s standards are developed in consultation with healthcare providers, measurement experts, and patients. They are informed by scientific literature and expert consensus to help healthcare organizations measure, assess and improve performance. The surveyors all conducted onsite observations and interviews.

“As a healthcare accreditor, The Joint Commission works with healthcare organizations across care settings to inspire safer and higher quality care that is more equitable and compassionate,” says Ken Grubbs, DNP, MBA, RN, executive vice president of Accreditation and Certification Operations and chief nursing officer, The Joint Commission. “Through collaborating on innovative solutions and evidence-based resources and tools, The Joint Commission helps drive improvement while maintaining accountability through our leading survey methods and standards. We commend Community Memorial Hospital for its commitment to advancing safety, quality, equity and compassion for all patients.”

“To be awarded The Joint Commission Gold Seal of Approval is a proud achievement and a testament to our continued commitment to patient safety and quality standards,” remarked Jeff Coakley, President and CEO. “Our healthcare team ensures survey readiness every day by integrating the high standards and metrics set forth by The Joint Commission.”

“From the clinical staff to the administrative team, our employee teamwork and dedication have made this success possible,” noted Heather Bernard, Chief Nursing Officer and Vice President of Clinical Services. “This achievement is not just a reflection of our adherence to standards but also a celebration of the compassionate care and excellence we provide to every patient.”

With the Hospital in Hamilton and now six offices throughout the region offering primary and specialty care, the healthcare network understands the impact of this accreditation.  Patients who choose CMH for their care can have confidence in the quality and safety of the care provided.  The standards set forth by the Joint Commission represent the highest patient-centered quality and safety metrics.

For more information on the survey process and award, please visit The Joint Commission website.