Volume 15 of the Healthy Living Newsletter is here!

In This Issue:

• CEO Update
• Urology
• A message from Rehab
• Concussions
• Back to School
• Infectious Disease Provider
• 3rd Annual Drive-Flu Clinic

 Read the full issue by clicking here!

Orthopedics

Recognized as the area’s leader in orthopedic surgery, the group at Community Memorial Center for Orthopedics has been caring for patients and performing joint replacements at Community Memorial Hospital for more than 30 years. The team of Dr. Rudolph Buckley, Dr. Russell LaFrance, Dr. Raymond Meeks and Dr. Michael Zahn specialize in the prevention, diagnosis and treatment of disorders of the bones, joints, muscles, spine and more.

“Community Memorial Center for Orthopedics has worked in close collaboration with the hospital since Dr. Ivan Gowan was recruited to Hamilton by the Hospital in 1984,” stated Dr. Raymond Meeks. “He was involved in the design of our operating rooms and we worked together with the Hospital to develop the ambulatory surgery area and expand the OR to the current four rooms. Both have allowed us to provide expanded orthopedic care to Hamilton and the surrounding communities. Together we have evolved from prolonged inpatient stays to overnight and even same day surgery for most orthopedic procedures. None of this would have been possible without the cooperation of the hospital and our dedicated nursing staff.”

Seeing a wide range of patients, from school-age adolescents to adults, the team of medical providers at Community Memorial Center for Orthopedics cover a broad list of conditions, ranging from every joint in the body, to spine ailments and sports injuries. Healthgrades has continuously recognized the superior quality of surgery care provided between the collaboration of the two organizations, with the annual Joint Replacement Excellence 5-Star Award, dating back more than 10 years. “Community Memorial appreciates the partnership with the entire Community Memorial Center for Orthopedics team,” stated Jeff Coakley, President & CEO of Community Memorial. “Patients travel from all over the state to see the team at Community Memorial Center for Orthopedics, and to have their surgery at our 5-star facility.”

With a brand new medical-surgical inpatient wing that opened in January of 2021, patients love the modern, warm and inviting atmosphere in the private patient rooms with individual bathrooms at Community Memorial Hospital. Comforting spaces for recuperation and resting is the perfect setting for both patients and their families. “Between the exceptional reputation of the Community Memorial Center for Orthopedics group and the brand new rooms for patients, Community Memorial is the place to choose for your joint and spine surgery,” added Coakley.

Patients benefit from the skills and services provided between the longstanding partnership of the two organizations. “The hospital assisted in recruiting our spine surgeon, Dr. Rudolph Buckley, and the most recent addition to our practice, sports medicine specialist Dr. Russell LaFrance,” added Meeks. “The hospital is now assisting us in recruiting an additional total joint specialist to help fulfill the needs of the community and the expected increase in total joint replacements in the coming decades.”

With an easily accessible facility, award winning surgery services and a 5-star rating from CMS for patient experience – the hospital to choose is Community Memorial. “Patients that need to stay overnight after a surgery, like a joint replacement, want to stay at our facility,” noted Coakley. “The volume of patients choosing Community Memorial over other facilities and traveling to Hamilton for surgery is a reflection of the wide ranging success of our orthopedic services, which are recognized as the leader in joint care in Central NY.

Community Memorial has been serving the region for almost 70 years, with office locations in Hamilton, Cazenovia, Morrisville, Munnsville and Waterville. To learn more or talk to a provider at Community Memorial Center for Orthopedics, call 315.824.1250 and choose Community Memorial as your orthopedic surgery hospital. 

CEO Update

We’re well into the summer months, and I hope you all are enjoying it. Here at Community Memorial, we continue to stay busy as your healthcare system – from our ongoing construction project nearing the end of Phase II, to patients feeling more comfortable resuming a more routine care plan as they reschedule those missed appointments with our primary care team.

Our longstanding partnership with Community Memorial Center for Orthopedics continues to grow as our organizations have collaborated to recruit another highly qualified orthopedic surgeon to the region, allowing for even more patients to be treated by the Community Memorial Center for Orthopedics and CMH teams. The significant reputation of Community Memorial Center for Orthopedics continues to bring patients here from further distances as patients make conscience decisions to choose to have their joint and spine surgeries at our facility, recognized for the 5-star patient experience, and the stellar nursing care that brings individualized service to every patient.

CMH understands the need for vital healthcare services in this community, and our recruitment team consistently meets to develop plans and collaborate with our medical staff, working to build our scope of services offered, allowing patients to stay local for care.

Our Emergency Room continues to serve patients 24/7, and our Urgent Care is still open nights and weekends for after-hours care. As your family prepares for the return of school next month, we wish you all a healthy fall season, and remind everyone to choose Community Memorial for all your healthcare needs.

Department Spotlight: Urology

Dr. Kenneth Beasley, Urologist, is now offering the innovative Urolift procedure right at Community Memorial in Hamilton. The minimally invasive procedure is an effective treatment for Benign Prostatic Hyperplasia (BPH), a common condition in men as they age. Urinary problems develop as the prostate gland is enlarged, including the blockage of the flow of urine from the bladder. Urinary tract problems may develop, and patients are often prescribed Flomax as treatment. Dr. Beasley’s skills have brought the Urolift procedure to patients as an outpatient service, promptly providing immediate relief for men, and eliminating the need for prescribed pharmaceutical treatment. To schedule a visit with Dr. Beasley, finding real relief fast, call 315.824.4600 – and get back to your normal.

A Message From: Rehabilitation of CMH

As COVID restrictions are lifted and children are returning to sports participation, the Rehab team of Community Memorial wants to remind parents about safely resuming sports activity.

How to Return to Sports Safely After the COVID-19 Pandemic

The COVID-19 Pandemic has increased the risk of:

• Injury due to inactivity
• Weight gain
• Heat related illness due to inactivity

Sports and physical activity have multiple benefits for children and adolescents, supporting developmental growth: 

• Cardiovascular health, strength and overall fitness
• Increases in socialization
• Structured routine
• Immune system benefits

How Do I Return Safely to My Sport?

• Gradual return
• Start with 25% of usual volume and intensity and try exercising/performing sport related activities every other day
• Increase volume and intensity at 10% per week

How Do I Reduce Risk of COVID Transmission?

• Get vaccinated once eligible, but make sure you talk with your healthcare provider first
• Outside practice/competition when able/appropriate
• Practice proper hand hygiene
• Mask and proper physical distancing recommended for those that are not vaccinated

Concussions

What is a concussion?

A concussion is a traumatic brain injury that is caused by a hit/blow to the head/body that causes the brain to move quickly back and forth inside the skull. It can create a chemical change in the brain.

Signs and symptoms:

• Headache or pressure in head
• Nausea or vomiting
• Balance problems or dizziness
• Blurry or double vision
• Sensitivity to light and sound
• Feeling sluggish, hazy, foggy or groggy
• Difficulty concentrating or remembering
• Just not “feeling right,” or “feeling down.”

How can PT help?

Physical therapists are able to create a treatment program that promotes exercise tolerance and progression to return to activity/sport. They are able to treat headaches and neck pain, as well as, balance difficulties and vestibular and vision difficulties, all that can be associated with a concussion.

Adapted from the CDC

Back to School

Parents and children are gearing up for the annual preparations to return to school next month; backpacks, supplies and glue sticks galore – but there should be another note on that list; important physicals and immunizations.

Depending on your child’s age and grade they’re entering, along with sports participation – physicals and immunizations are required, and many children and adolescents are now behind in their regularly scheduled vaccinations, as the COVID pandemic disrupted normal preventative services. According to the New York State Department of Health (DOH), more than 400,000 fewer vaccine doses were administered to children and teens in NYS (outside of New York City) in 2020 than 2019. “It’s vital for parents to ensure that kids and teens maintain their regular well-child check-ups and stay up to date on vaccinations,” noted Dr. Jennifer Meyers, Pediatrician at Community Memorial. “On top of the COVID outbreak, missed immunizations may increase chances of school outbreaks of preventable diseases like measles, mumps and pertussis.”

With communities opening, lifted restrictions more in-person events resuming, the local and state DOH are reporting increased risks of outbreaks of diseases that are preventable by vaccines. “All students attending in-person school along with those attending programs via a hybrid-model should be up-todate on NYS school-required vaccinations,” added Dr. Michael Walsh, Chief Medical Officer. “There are so many ways children can gather, including camps, child care centers and nursery schools – so we encourage parents and guardians to check with their primary care providers to see if their child has any important immunizations required to keep them current.”

Community Memorial’s five Family Health Center locations (Hamilton, Cazenovia, Morrisville, Munnsville and Waterville) are all working to identify families and children who may have missed doses, and continue to coordinate with patients on rescheduling appointments. “The entire team at Community Memorial wants to help parents and schools protect all our children by working together to get children caught up on recommended immunizations,” added Dr. Meyers. Parents and guardians are asked to do their part, communicating with their children’s schools on requirements for the new school year, and reaching out to their primary care providers with any questions.

To connect with your CMH provider, or if your family is looking to establish with a new primary care provider, call or visit our website. Come see why Community Memorial is leading the way through the new era of patient care. To learn more, visit https://communitymemorial.org/family-health-centers/ or call 315.824.4600.

Please Pull Ahead

Community Memorial is excited to announce the 3rd annual Drive-Flu Clinic, scheduled for September 17, 2021. The inaugural event in 2019 provided over 140 flu shots for area residents, free of charge, for patients over the age of 18. 2020 was another successful year, caring for the same volume of patients, who lined up bright and early. Attendees pulled in, filled out simple paperwork, and were able to receive their flu shot – all from the convenience of their vehicle. “2020 has proven to both healthcare providers and patients that there are evolving circumstances around how medical care can be provided,” stated Diane Chase, Vice President of Clinical Services at Community Memorial. “Care-from-your-car has become one new norm, and Community Memorial was ahead of the curve when we introduced our Drive-Flu in 2019.”

The Centers for Disease Control (CDC) advise anyone over the age of 6 months get a flu shot every season, typically by the end of October – but a flu shot at any point during the season is recommended. The flu can be a life threatening illness to children, the elderly, and those with compromised immune systems. “We are excited to bring this innovative and convenient service back to our community,” added Chase. “Improving the health of our patients is one part of our mission in providing quality care, close to home.”

The Drive-Flu Clinic on September 17, 2021 will again have 3 time slots – 7-9am, 11am-1pm and 4-6pm, and will again be held on the campus of Community Memorial Hospital in Hamilton. This clinic is for adults only and patients not able to attend this clinic should call their primary care provider to set up an appointment to get their shot. “Now, more than ever, the communities we serve are understanding the importance of annual vaccinations, and we encourage all patients eligible to get their flu shot,” added Shelly Trost, RN, Infection Control at Community Memorial.

Community Memorial Hospital offers an Infectious Disease Provider!

Dr. Avrille George sees both inpatients and outpatients out of the Hamilton Family Health Center location, via telehealth. Specializing in treatments for pneumonia, cellulitis, joint infections, and more – Dr. George can offer treatment to the public. With more than 15 years of diverse experience, Dr. George most commonly treats illnesses that some may not realize are deemed ‘infectious’, like pneumonia, Lyme disease and diabetic foot infections. “Patients may need an infectious disease specialist when there may be some health issues that could be unknown,” states Dr. George. “A specialist can provide insights into tests that would be ideal for diagnosing diseases, but also understanding the infection and preventing future recurring infections, and treatment necessary.”

To learn more about services offered or to make an appointment with your Community Memorial primary care provider for your annual flu shot, visit: https://www.communitymemorial.org/family-health-centers/ or call at 315-824-4600.

Infectious disease doctors will monitor the specific health issues and concerns and further treat patients while collaborating with their primary care provider to ensure successful patient outcomes.

To learn more or to make an appointment with Dr. George, please call 315.824.4600.

Volume 14 of the Healthy Living Newsletter is here!

In This Issue:

• Leading In Primary Care
• CEO Update – Recovering Strong
• Department Spotlights: Rehab
• Stay in Swing at CMH
• Community COVID Vaccine Distribution
• Top Urologist Dr. Beasley

Read the full issue by clicking here!

Leading in Primary Care

Reengage in Your Healthcare!

Offering 15 healthcare providers in five office locations, Community Memorial is the area’s leader in preventative primary care. With Family Health Centers in Cazenovia, Hamilton, Morrisville, Munnsville and Waterville as well as direct access to ancillary services at the hospital, Community Memorial is providing access to new providers like never before.

Opening appointments to patients on a same-day basis and skipping the overwhelming ‘new patient’ paperwork, the Family Health Centers team is making primary care more convenient for families. All locations are accepting new patients of all ages, and are committed to keeping it simple for patients. And, with the streamlined services across the organization, patients needing follow-up or additional care get prompt, convenient scheduling for lab work, medical imaging or physical therapy.

CEO Update – Recovering Strong

Since my last update, Community Memorial has continued to make changes to meet your needs. Most notably, construction activity has moved to the front of the building as we renovate and expand the Emergency Department. All of this is occurring while continuing to provide 24/7 care for patients in our modern but temporary ER. Throughout the renewal of our facility, our 5-star designation for service continues to be supported by patient’s recognition of providers and staff.

Locally, the COVID-19 cases continue to be stable even though we are seeing isolated pockets of the virus. Community Memorial continues to collaborate with the Madison County Department of Health and Colgate University to successfully vaccinate residents. We are now welcoming new and existing patients back to all Family Health Center locations, using specific triage and clinic procedures that assure the safety of all patients in our diligent fight against COVID.

As everyone works to maintain what may be our ‘new normal’, I’d like to again remind our community members that we are here for you and your family. Like other hospitals across the country, we are now seeing patients arrive with serious diagnoses because patients have delayed care during the pandemic. We encourage patients to reengage in their healthcare by rescheduling missed appointments or routine check-ups and visit our Urgent Care or Emergency Department if you have a serious concern about your health.
Finally, a heartfelt thank you goes out to the professionals at Community Memorial as well as all other essential workers that have so willingly served patients from throughout our region during the pandemic.

Continuously expanding the network of providers offering primary care, Community Memorial works to put the process of healthy lifestyles at the forefront. With specialty services offered including women’s healthcare services and Department of Transportation (DOT) physicals, CMH is leading the way in simple, convenient care all in a clean and safe setting.
Dr. Jocelyn Morin in the Cazenovia Family Health Center is proud to specialize in women’s healthcare, ranging from women’s well-exams, annual pap tests, birth control to menopause care. And, through the easy access within the CMH network, routine and preventative testing is quickly accessible at the hospital. Nurse Practitioner Gwen Manley also offers dermatology care in the Hamilton office.

Patients needing additional specialty care have a direct connection to services offered right within the CMH organization, and get a quick referral for care. Featuring urology, pulmonology, cardiology and more, patients do not need to travel for their care. Keeping vital services local for community members is part of the CMH mission, offering 5-star care in every location. Patients enjoy the ease from start finish, having their care streamlined and all medical issues addressed promptly. And, those needing additional serv including gastroenterology, orthopedic or general surgery can rest assured with these procedures offered right in Hamilton, through the expanded network of collaborative medical professionals including Syracuse Gastroenterology and Community Memorial Center for Orthopedics.

Looking for a new primary care provider, close to home? Call today, and see why Community Memorial is leading the way through the new era of patient care. To learn more or to establish with a new provider, visit https://communitymemorial.org/family-health-centers/ or call 315.824.4600.

Department Spotlights: Rehab

The Rehabilitation Department of Community Memorial has been working to adapt during the COVID crisis while still bringing vital physical and occupational therapy services to patients. Now offering telehealth visits, the entire Rehab team worked together to develop and deploy a video-based service that follows patient-care guidelines, all while keeping both staff and patients safe. Therapists are able to meet with patients electronically, providing remote, safe and easy care for patients, right in their own home. Offering instruction, exercise tips and information, the CMH team can ensure patients are making their vital appointments.

As the COVID cases continue to decline locally, the Rehab Julie Dunckel, Director of Rehabilitation team is welcoming outpatients back into the office clinic for their care, continuing to provide a clean and safe environment. Temperature screenings, mask requirements and consistent cleaning protocols are followed, ensuring a space that patients can receive their therapy in that puts their mind at ease, allowing them to concentrate on their care and recovery.

For more information about the therapy services provided at Community Memorial, or to learn more about the telehealth visits, visit https://communitymemorial.org/services/rehabilitation-services/ or call the office at 315.824.6556.

Stay in Swing at CMH

When Joyce Davey needed hip surgery a couple years ago, she knew her recovery would require some assistance. Living alone in Troy, NY at 85 years young, Joyce wanted to be sure she’d be able to return home and function at her normal independence level. Daughter Diane, VP of Clinical Services and Chief Nursing Officer at Community Memorial in Hamilton, offered some insight: why not have Joyce come to Hamilton for her surgery, and utilize the innovative Swing Bed Program?

As a post-acute short-term rehabilitation stay, Swing Bed Programs offer a stable environment for patients to concentrate on their recovery so they may return home at their optimal level of function. “I had heard about the Ortho group in Hamilton, and in conjunction with the Swing Bed Program at Community Memorial, I knew this was a great fit,” states Joyce. “I’m thrilled that this was an option for my post-surgery recovery.” Knowing there are times that patients no longer need the acute care received while in a hospital, but also that some patients cannot return home right away, the Community Memorial Swing Bed Program is a comforting alternative. Patients that live alone, or those that live with someone unable to care for them may qualify for a Swing Bed stay. “My recovery was started in the Swing Bed Program, that provided me a comfortable and relaxing setting,” adds Joyce. “I was able to have both physical and occupational therapy, helping me get used to independent tasks I do at home after my surgery. The teamwork at Community Memorial is outstanding, and it translates into the patient care.”

Since being home and reunited with her older sister, Lois, 92, Joyce developed a plan; work with Lois’ seamstress skills to provide lap quilts for Swing Bed Patients at Community Memorial. Lois had been making tiny versions for the pediatric patients at Albany Med, and Joyce wanted to extend that to Hamilton. Now in its second year and almost 100 quilts donated, Joyce funds the project and Lois spends up to 6 hours per day, creating detailed lap quilts, full of attention and healing thoughts. “We offer a quilt to every Swing Bed patient at Community Memorial when they’re available,” adds Diane Chase. “Our patients love the thoughtful, personal quilt, which provide just a small, comforting touch during their stay here.” Individualized, in-hospital care and rehabilitation are the core of this program, and there are a variety of patient types that may benefit from it. Therapy after an orthopedic surgery, stroke recovery for patients that may not qualify for inpatient rehab, and more. “Our Swing Bed Coordinator works to make sure patients qualify for an admission,” states Chase. Providing a smooth transition into the program, welcoming patients and their family, and working directly with the referring facilities and provider is only part of what Stacy Cacciotti, Social Worker and Swing Bed Coordinator does at Community Memorial. “I work to ensure patients that details surrounding their stay at CMH are handled,” states Cacciotti. “Insurance coverage is confirmed before patients enter the program, allowing patients and their family to concentrate on their recovery.”

Rated the only hospital in the state as a 5-star facility for patient experience by CMS (Medicare), Community Memorial works every day to bring top level care to every patient. “Community Memorial shows what 5-star patient care is and how to make it happen,” add Joyce.“The Swing Bed Program removed all the hassle of a recovery. Thank you, Community Memorial.”

And thank you, Joyce and Lois, for the incredible lap quilts for our Swing Bed patients!

To learn more about the Swing Bed Program at Community Memorial for you or a loved one, visit: https://communitymemorial.org/services/swing-bed-program/.

Community COVID Vaccine Distribution

After weeks of preparation, Community Memorial was able to secure 500 doses of the Johnson & Johnson COVID-19 vaccine for community distribution.

At the Masonic Lodge in Hamilton, Community Memorial, in conjunction with the Madison County Department of Health and Colgate University, executed the areas first community PODs (point- of-distribution) on March 9th and 10th for qualifying recipients. At this time, Phases 1a and 1b of New York State’s Vaccine Distribution Plan consist of healthcare
workers, front-line responders and public workers, individuals over the age of 65, and more. All eligible community members were encouraged to review criteria and sign-up via a link provided by the state, and appointment slots quickly filled. “Community Memorial is proud to collaborate with Madison County and Colgate University bring the Hamilton area a POD, allowing hundreds of residents to receive their COVID-19 vaccine,” stated Jeff Coakley, President & CEO. “We remain committed to providing essential services, like mass-vaccine distribution, as part of our mission to provide quality patient care.”

As pharmaceutical companies work to continuously manufacture vaccines, the need remains strong. There are currently three manufacturers that produce the COVID-19 vaccine, but only one has developed a one-dose method: Johnson & Johnson. “We are excited to offer this vaccine to our community for those eligible and interested in inoculation against the COVID-19 virus,” stated Dr. Michael Walsh, Chief Medical Officer. “These vaccines are the strongest tools in combating this pandemic, and we’re proud of this community for doing their part in becoming vaccinated, to protect us all.”

Working closely with the Madison County Department of Health (DOH) and Colgate University allowed for a smooth POD setup and process. Recipients were in the door, checked in and vaccinated in a short time. Madison County DOH provided additional personnel to administer vaccines, allowing a quick and efficient process. “Working closely with these organizations ensured a successful POD,” added Coakley. “We will continue to keep our area residents informed around additional future vaccine distribution. In the meantime, please do not delay your healthcare and make an appointment with your primary care provider or visit our urgent care service or emergency department to manage chronic or acute medical concerns.” Community Memorial will also work to secure additional vaccines and schedule future PODs – as of print, 4 vaccine PODs were setup and held for community vaccination. For updated information, please check the organization’s website at https://communitymemorial.org/news-events/.

For additional information on eligibility requirements for the COVID-19 vaccine and any vaccine related questions, please visit the NYS Department of Health site https://covid19vaccine.health.ny.gov.

Urology at CMH

Get an appointment within 1 week with a top urologist!

Kenneth Beasley, MD Board-certified Urologist Kenneth Beasley, MD, is seeing patients at the Hamilton Family Health Center and is welcoming new patients! Specializing and focusing on diseases of the urinary tract and the female reproductive tract, urologists typically see patients if their primary care provider suspects they may need treatment for conditions related to bladder, urethra, ureter, kidneys and adrenal glands. Dr. Beasley offers basic in- office procedures as well as surgery when necessary.

Now, patients that had been traveling for this specialty service can see a provider closer to home. “Urology is great because it’s so broad – we cover such a variety of issues. We treat cancers of the bladder, kidney and prostate; bladder conditions, issues of urine leakage such as stress urinary incontinence and overactive bladder; kidney stones, and so much more,” states Dr. Beasley.

To learn more about services offered with Dr. Beasley at Community Memorial or to make an appointment, visit our website or call 315-824-4600.

Offering 15 healthcare providers in five office locations, Community Memorial is the area’s leader in preventative primary care.

Continuously expanding the network of providers offering primary care, Community Memorial works to put the process of healthy lifestyles at the forefront. With specialty services offered including women’s healthcare services and Department of Transportation (DOT) physicals, CMH is leading the way in simple, convenient care all in a clean and safe setting.
Dr. Jocelyn Morin in the Cazenovia Family Health Center is proud to specialize in women’s healthcare, ranging from women’s well-exams, annual pap tests, birth control to menopause care. And, through the easy access within the CMH network, routine and preventative testing is quickly accessible at the hospital. Nurse Practitioner Gwen Manley also offers dermatology care in the Hamilton office.

Patients needing additional specialty care have a direct connection to services offered right within the CMH organization, and get a quick referral for care. Featuring urology, pulmonology, cardiology and more, patients do not need to travel for their care. Keeping vital services local for community members is part of the CMH mission, offering 5-star care in every location. Patients enjoy the ease from start to finish, having their care streamlined and all medical issues addressed promptly. And, those needing additional services including gastroenterology, orthopedic or general surgery can rest assured with these procedures offered right in Hamilton, through the expanded network of collaborative medical professionals including Syracuse Gastroenterology and Community Memorial Center for Orthopedics.

Looking for a new primary care provider, close to home? Call today, and see why Community Memorial is leading the way through the new era of patient care. To learn more or to establish with a new provider, visit https://communitymemorial.org/family-health-centers/ or call 315.824.4600.

Volume 13 of the Healthy Living Newsletter is here!

In This Issue:

• Concrete Cardiac Care
• A Note From The CEO
• Department Spotlights: Respiratory Therapy: COPD Update
• Family Health Centers of Community Memorial
• Radiology: Women’s Health Services
• Department Spotlights: The Emergency Room Update

 Read the full issue by clicking here!

Concrete Cardiac Care

October 26th may have started like any other day for Gary from Chittenango, but it quickly changed course. While at a job on the Colgate University campus, installing concrete curbs, Gary’s co-worker saw him suddenly drop to the ground. CPR was performed until the ambulance arrived, and Gary was then taken to the Emergency Room of Community Memorial Hospital.

“I still don’t have much memory of anything before or during this terrifying ordeal, but I later learned I had a ‘lethal cardiac event’, and I was technically dead for 60 minutes,” remarked Gary. “The ER team at Community Memorial had to use the defibrillator on me, shocking me multiple times to get my heart back to a normal rhythm.”

Serving the region for nearly 70 years, Community Memorial’s Emergency Department is prepared at all times for dire situations, like Gary’s. “I arrived to the ER, finding him intubated and unconscious, but alive,” stated Kathy, Gary’s partner. “I witnessed the phenomenal care provided by the entire ER crew – I’ve never seen such a rock-solid team work so well together. What they did for us went beyond healthcare; it was true compassion.”

Medication, defibrillation, and intubation were all part of Gary’s emergent care, as Dr. Spangenberg, Director of Emergency Provider Services, led the ER team to stabilize Gary for transfer. Seen by his cardiologist not long before this scary ordeal, Gary thinks of himself as ‘pre-wired’ to collect plaque in his arteries. “I have had cardiac care in the past, as heart conditions seem to run in my family,” added Gary. “I was cleared to be back at work, but may have pushed myself too soon – I’m so thankful that Community Memorial was there, so close, in this community.”

Community Memorial’s ER team performed CPR and vital lab tests to determine the cause of Gary’s cardiac arrest, and a central line had to be placed for medication administration, as medications could have harmed Gary’s veins. Once stabilized, Gary was rushed to St. Joseph’s in Syracuse, and went directly to the catheterization lab – a treatment space with equipment used to visualize the arteries and chambers of the heart. There, Gary had ECMO – Extracorporeal Membrane Oxygenation. “This treatment, for inadequate heart and lung function, provides adequate gas exchange to sustain life,” remarked Bernie Casscles, Director of Emergency Services at CMH. “When time is of the essence for a case like Gary’s, it’s imperative to get the heart back to a normal EKG rhythm, allowing the patient to be transferred so they can get into the cath lab sooner.”

“I witnessed the phenomenal care provided by the entire ER crew – I’ve never seen such a rock-solid team work so well together. What they did for us went beyond healthcare; it was true compassion.”

On the mend and out of commission for at least 3 months with cardiac rehab ahead of him, Gary and Kathy are still amazed both that he’s alive, but also at the care he received at Community Memorial. “Every single person I encountered at Community Memorial was amazing. It may be a smaller hospital – but never underestimate the team here – in those absolute critical moments, they are who save you or your loved one. They worked flawlessly together, and they saved my Gary. Thank you, Community Memorial.”

For almost 70 years, Community Memorial Hospital’s mission has been to provide quality and caring healthcare to thousands of patients throughout nearly 30 Central New York communities located throughout Madison County and beyond. Again named the only hospital in the state named a 5-star facility for patient experience, Community Memorial provides primary care services with a network of five Family Health Centers (Hamilton, Cazenovia, Morrisville, Munnsville, and Waterville), an after-hours urgent care clinic available in the evenings and weekends, and 24/7 emergency medicine services.

A Note From The CEO

Stepping into my new role as CEO of Community Memorial in November, I was anxious to meet the people that make the services offered in Hamilton and surrounding communities so successful. Since then, I have met many of the providers and staff and have been overwhelmed with the pride and commitment of these healthcare professionals. While I have more to learn about the people serving our patients, it has been an honor to work with the leadership team to support our community while the latest COVID-19 surge places an unprecedented strain on the people providing care here. The medical staff and all employees once again banded together to care for every patient that comes through the doors. As national, state, and county COVID-19 infection rates increased, Community Memorial (CMH) continued to operate at the highest level of safety, and informed the public that the organization remained prepared to respond to the healthcare needs of our community.

Our response the pandemic included the opening of a COVID Triage Center in late 2020, with the added curbside COVID testing, in an effort to care for every resident that needs us. We also have every service open in the organization, including Urgent Care Center and Operating Room, to provide essential services in a clean and safe environment.

As if this wasn’t enough excitement for 2020, Community Memorial has been successfully providing care as the largest renovation project in our history continues – uninterrupted. In fact, the first phase of construction on a hospital-wide renovation project was completed on time before the end of December. Phase I included the temporary relocation of the Emergency Department to the rear of the building and the unveiling of the new private inpatient rooms that feel more like a fine hotel than a hospital.

I am honored to be part of the CMH family and thankful for the individual hard work and loyalty that has carried us through some of the most stressful times we could imagine. While there are still COVID positive cases locally, we remain hopeful that the continued vaccine distribution is our next weapon against this virus.

We encourage every community member to utilize our services and stress the importance of not delaying medical care due to concerns of exposure to the virus. I stand with every employee here as we continue to provide you all with safe, quality healthcare, close to home.

Department Spotlights:

Respiratory Therapy: COPD Update

The Respiratory Therapy Department of Community Memorial is looking forward to some exciting changes in 2021, as they are incorporating COPD (Chronic Obstructive Pulmonary Disease) tracking into the Performance Improvement Plan of the Respiratory Therapy Department.

A disease that is both preventable and treatable, COPD effects more than 16 million people, with many more undiagnosed. With COPD, the airways in the lungs become inflamed and thicken, and the tissue where oxygen is exchanged is destroyed. The flow of air in and out of lungs decreases. When that happens, less oxygen gets into body tissues, and it becomes harder to get rid of the waste gas carbon dioxide. As the disease gets worse, shortness of breath makes it harder to remain active.

“This implementation will aid our therapists in tracking of COPD-patient admissions into our hospital, their length of stay at our facility, and current home medication regiments,” stated Kyle Marchese, Director of Respiratory Therapy. “We will also be able to see when patients had their last pulmonary function test, and patients will be informed as to who the pulmonologist is that they’ll be seeing.”

Still in the information preparation phase, look for more Respiratory Therapy updates this year!

In support of the Respiratory Therapy services at Community Memorial, The Dale and Florence Slate Endowed Fund for Pulmonary Services (COPD) has been established. Visit https://www.communitymemorial.org/foundation/ for more information.

Family Health Centers Of Community Memorial

The New York State Department of Health collaborated with the National Committee for Quality Assurance (NCQA), the creator of the patient-centered medical home (PCMH) program in developing a transformation model that encompasses all eligible primary care providers in New York State. The NYS Patient-Centered Medical Home (PCMH) Program’s goal is to expand access to high-performing primary care, which drives improved health and wellness in the communities served.

The PCMH model of care enables CMH teams to put the focus on the patient, creating a symbiotic relationship across the care continuum. The providers and staff in the family health centers strive to provide every patient with quality care and a great patient experience. “The NYS PCMH accreditation recognizes the dedicated efforts of the Community Memorial Family Health Centers and their commitment to providing quality improvement with a patient-centered approach to care” stated Dawn Sampson, Vice President of Operations.

All primary care practices that have earned recognition through NCQA have made a commitment to improving primary care by promoting the Triple Aim: better health, lower costs and better patient experience. Congratulations to all of the teams on their hard work and commitment to excellence. Congrats to our entire Family Health Center team!

Radiology: Women’s Health Services

Continuously striving to offer vital services, the Radiology Department of CMH looks at different modalities available to offer for referring providers and their patients, surrounding radiology services and the enhancements available. In 2020, ultrasound service hours were expanded to better accommodate patients and their busy schedules. Additionally, the contrast-enhanced ultrasound of the liver and kidney was added, as this was recognized this as an important service needed.

In 2020, through funding provided from The Dr. and Mrs. Jackson Thro Endowed Fund for Women’s Health, in conjunction with the CMH family health centers we were able to purchase 5 Deluxe Breast Self-Exam models from Health EDCO. The breast self- exam model is a resource for healthcare providers that assists in teaching women how to perform self-exams and the importance of maintaining overall breast health. These lifelike models are an important part of the women’s health services program at Community Memorial, and aim to educate women on the importance of early detection of breast cancer.

The future of Radiology is bright at CMH; in 2021, the organization will be upgrading to a brand-new 80-slice CT Scanner, allowing for added services for providers and patients. This advanced technology will allow for additional imaging such as the capability for CT angiogram of the head and neck, along with vital vascular scans. With the installation set for early fall, the team is excited

to collaborate with referring providers on the new opportunities the CT will bring to our hospital. The organization is also planning to install a new MRI unit in the near future increasing our ability to serve patients with cardiac implantable devices. This machine will allow the capability of scanning patients with pacemakers, and utilize breast imaging at an all-new level, among other imaging services.

The largest renovation and expansion project in our history is currently unfolding. Our all- new Radiology Department, set to be complete in the fall of 2022 will continue to serve your needs in a brand new expanded location in the hospital, and will also feature a state-of-the- art Women’s Imaging Suite.

Stay tuned for more Radiology Department updates as we move forward!

In support of the Women’s Health Services at Community Memorial or to learn more about The Dr. and Mrs. Jackson Thro Endowed Fund for Women’s Health, visit https://www.communitymemorial.org/foundation/.

The Emergency Room Updates

Driving by the Emergency Department of Community Memorial Hospital you will notice fencing and the foundation for your new Emergency Department. While under construction, the ER is still open and seeing patients 24 hours a day, 7 days a week. Beginning in June 2020, Community Memorial Hospital began renovating the former skilled nursing wing – but that work was on the backside of the facility, with a majority of it happening internally and not visible. Then, the demolition of the exterior stone wall out front of the hospital began in August. “Yes, our exterior did begin changing rapidly, once the former ambulance bay changed and the longtime stone wall was torn down,” stated Jeff Coakley, President and CEO of Community Memorial. “However, our patient capacity has not changed – we are still welcoming patients for all services at the facility, and encourage those needing emergent care to come in.”

As part of the three year hospital renovation and expansion project, the Emergency Department is one part, undergoing some major, but nonetheless exciting, changes. “We currently see approximately 10,000 patients per year in our ER,” stated Bernie Casscles, Director of Emergency Services. “This renovation and expansion will allow for increased capacity as we expand from a seven-bay to a ten-bay department, and we’re excited to bring our Emergency Department to the same level of the 5-star care provided within it. We’ve also made changes to include additional negative-pressure treatment spaces, which are critical in caring for any COVID-positive patients.”

The interior renovation of the ER has now begun, and there is a temporary ER location, still on the CMH campus, allowing the organization to treat patients at the same level. The new location is behind at the back of the building, and patients simply drive straight ahead upon entering the parking lot. “It’s imperative for patients to know that they should not delay care in emergent situations,” added Casscles. “While we understand the fear COVID has placed in everyone’s minds, we have every precaution in place to ensure you and your family a safe visit to the ER, and we’re here for you when you need emergency treatment.” Signage is available for direction to the new location – and any employee is more than happy to direct patients needing assistance. CMH will provide updates as they’re available – check our Facebook page for info: https://www.facebook.com/Communitymemorial/